IT Field Support Engineer
H&MV has proudly grown to become one of the top specialists in HV Turnkey projects, with offices in Ireland, the UK, Europe, Asia and South Africa.
Due to continued expansion, H&MV Engineering are looking for an IT Field Support Engineer to join our Team. You will provide Technical assistance and will be responsible for troubleshooting IT issues. You will be able to communicate technically with the IT Manager in a clear and concise manner.
Specific Responsibilities:
Carrying out IT Support and installation work remotely and on-site
Supporting users over remote locations
Installing and configuring internet connections
Training users on software and technology
Document Technical support tickets and resolutions
Following procedures and ensuring that controls are in place
Reporting in a clear and concise timely manner
Skills / Requirements:
Minimum 2 years of experience in a similar role
Good understanding of networking protocols
Full driving licence required
Good problem-solving skills
Experience in office 365 admin
Excellent troubleshooting skills in Windows OS
Reliable, punctual and dependable
Self-driven
Strong communication skills
Proactive in solving problems
Location:
Co. Limerick
Reporting to:
IT Manager
Apply:
We do not require the assistance of recruitment agencies at this time.
H&MV Engineering is an equal opportunities employer.
Please forward your CV to recruitment@hmveng.ie